At POWERVITA e. K, accessible from Fütiger Str. 6, 32699 Extertal, Germany, we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal data in compliance with the General Data Protection Regulation (GDPR).
1. Data Controller
The data controller responsible for your personal data is:
POWERVITA e. KFütiger Str. 6
32699 Extertal, Germany
Email: [email protected]
Phone: +48 (61) 274 19 85
2. What Data We Collect
We may collect and process the following types of personal data:
- Full name
- Email address
- Phone number
- Shipping and billing addresses
- Payment details (processed securely via third-party payment processors)
- Purchase history
- Health-related information (only if voluntarily provided and necessary for nutritional advice)
- IP address and browser information
3. How We Use Your Data
We use your personal data for the following purposes:
- To process and fulfill orders
- To provide nutritional advice and services
- To respond to customer inquiries
- To send order confirmations, invoices, and shipping updates
- To improve our website, services, and customer experience
- To comply with legal obligations
4. Legal Basis for Processing
We process your data under the following legal grounds:
- Performance of a contract
- Your consent (e.g., newsletter subscription)
- Compliance with legal obligations
- Legitimate interests (e.g., to prevent fraud or improve services)
5. Data Sharing and Third Parties
We do not sell your data. However, we may share your personal data with trusted third-party providers such as:
- Payment processors
- Shipping and logistics partners
- Email marketing services (with your consent)
- IT and website hosting services
- Legal and accounting advisors
6. International Data Transfers
If we transfer your data outside the European Economic Area (EEA), we ensure appropriate safeguards are in place to protect your privacy rights.
7. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal requirements (e.g., for tax and accounting obligations).
8. Your Rights
You have the following rights regarding your personal data:
- The right to access your data
- The right to rectify incorrect or incomplete data
- The right to erase your data (“right to be forgotten”)
- The right to restrict or object to processing
- The right to data portability
- The right to withdraw consent at any time
- The right to lodge a complaint with a data protection authority
9. Cookies and Tracking
Our website uses cookies to enhance user experience and analyze website traffic. You can manage your cookie preferences through your browser settings.
10. Security Measures
We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or misuse.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised date. We encourage you to review this page periodically.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or your data, please contact us at:
POWERVITA e. KFütiger Str. 6
32699 Extertal, Germany
Email: [email protected]
Phone: +48 (61) 274 19 85